Shipping Policy
At Harisawan LLC, we strive to deliver your skincare, health, and beauty products in the most efficient and reliable manner. Below, you will find details regarding our shipping process, rates, and timelines to ensure a smooth experience.
1. Shipping Locations
We currently ship to the following regions:
- Domestic Shipping: We offer shipping across the United States, including Alaska and Hawaii.
- International Shipping: We also ship internationally to select countries. Please check at checkout for available destinations.
2. Shipping Rates & Fees
- Domestic Shipping: We offer standard, expedited, and express shipping options within the U.S. Shipping rates are calculated based on order value, destination, and selected shipping method.
- Free Shipping: We offer free standard shipping on orders over $[X] within the U.S.
- International Shipping: International shipping rates are determined by your location and will be calculated at checkout. Please note that duties and taxes are the responsibility of the customer.
3. Order Processing
- Processing Time: All orders are processed within [X] business days. You will receive an email notification once your order has been dispatched.
- Business Days: Orders are processed and shipped Monday through Friday, excluding public holidays.
- Order Confirmation: Once your order is placed, you will receive a confirmation email. If there are any issues with your order, please contact us immediately to resolve them.
4. Shipping Timelines
- Standard Shipping: Typically takes [X] to [Y] business days.
- Expedited Shipping: Typically takes [X] to [Y] business days.
- International Shipping: Delivery times vary depending on the destination country and customs processes. Standard delivery usually takes [X] to [Y] business days.
Please note that delivery times may vary due to factors outside our control, such as customs delays or unexpected circumstances.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey. Please allow [X] hours for the tracking information to be updated.
6. Customs, Duties, and Taxes (International Orders)
For international orders, customs fees, duties, and taxes may be applied by your country’s customs office. These charges are not included in our shipping rates and are the responsibility of the customer. Please check with your local customs office for more information about potential fees.
7. Missed or Delayed Deliveries
- Missed Deliveries: If you are not available to receive your package at the time of delivery, a delivery attempt notice may be left. Please follow the instructions on the notice to reschedule delivery or pick up your package.
- Shipping Delays: While we strive for timely delivery, unforeseen delays (e.g., weather conditions, carrier delays) may occur. We will notify you of any significant shipping delays via email.
8. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact our customer service team at [email@harisawanllc.com], and we will assist in locating or replacing your order.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage, and we will work with you to resolve the issue.
9. Address Errors
Please ensure that your shipping address is correct at the time of purchase. Harisawan LLC is not responsible for packages delivered to an incorrect address provided by the customer. If an error is detected, please contact us as soon as possible to correct it before shipping.
10. Contact Us
For any additional questions or concerns regarding your shipment, feel free to reach out to us at:
Email: shipping@harisawanllc.com
Address: Harisawan LLC
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